Terms of Service

Use of this Fictionwide Website is subject to the following terms and conditions which all users of the Website accept upon accessing this site. 

THIS AGREEMENT is made on this date (logged as the registration date)

This contract (“Contract”) is entered into by Fictionwide, a publishing service provider and subsidiary of Totally Entwined Group Limited, and you, the Author accountable for any works owned by you.

IT IS AGREED as follows:


In this Agreement, unless the context requires otherwise,

1.1     words and expressions that are defined in the Copyright, Designs and Patents Act 1988 shall bear the same meanings in this Agreement;

1.2     words importing the singular number shall include the plural and vice versa;

1.3     words importing any particular gender shall include all other genders;

1.4     references to persons shall include bodies of persons, whether corporate or incorporate;

1.5     words importing the whole shall be treated as including a reference to any part of the whole;

1.6     the headings do not affect the interpretation of this Agreement

1.7     definitions shall have the meaning given to them as set out in the Schedule A attached to this Agreement.


All Works uploaded by you (the Author) or any representatives that you have given permission to act on your behalf, to the Fictionwide site, are bound by the terms of this agreement.

You have entered into an agreement with Fictionwide to provide you with book related services.

You have agreed the following terms in relation to the services you have purchased from Fictionwide.


Fictionwide is a publishing service provider which enables you to create, and sell fiction works you hold the copyright to, either as an eBook, as a physical print-on-demand book (POD), or as an audio book. Towards this end, Fictionwide offers you a digital sales platform and channel partners, as well as several publishing services and Author services to improve the quality and promote the sales of your Work.


4.1       Any publication services you choose to purchase from Fictionwide are services enabling and helping you to create and sell your Work. Fictionwide is not the Publisher, consequently, the copyright and/or any intellectual property or proprietary rights pertaining to the Work are not transferred to Fictionwide at any time. You retain full rights to your Work.

4.2      Fictionwide and its contracted partners are granted a limited, exclusive and non-transferable right and licence to use the Content, including cover, marketing images and first chapter material, to exercise its rights hereunder, including without limitation the right and licence to display, distribute, reproduce and store the Content on Fictionwide on-premises systems and off-site systems operated by third party service providers.

4.2.      By entering into this Contract, you confirm that you own full rights to the Work and that you therefore have the right to enter into this Contract.


Fictionwide reserves the right to update or alter any of the services or service packages available at any time prior to entering into this Contract. You should therefore check the website for the latest information on the services and packages available before completing your purchase and confirming this Contract.


5.1.1. Content/Substantive editing

Edit to be completed in track changes within a Word document and to include a first round of edits to pick up main overarching errors. An email will be sent to explain what is needed for correction of the manuscript. At this stage, the time that it is likely to take to complete the edit will be confirmed and a return date agreed. The author may decide to accept the recommended edits, to take it to the standard required for the second round of edits, or the author can choose to accept the first round of edits only and sign them off at this point. A second round of edits will be completed having been agreed with the author when the first round has been reviewed.

It is usual to expect two to three rounds of edits during this process. However, if it becomes clear that there will need to be significantly more than that after the first round of edits, we will discuss the issue with the author and either agree a cut-off point or agree an additional time rate based on the standard Fictionwide editing rates.

5.1.2. Copy editing/ final line editing

Edit to include language syntax, word choice, repeated words, sentence structure and phrases, tenses, punctuation correct use and html code use, independent body parts, characteristic consistency.

Edit to be completed in track changes within a Word document and to include one round of final line edits to ensure that as many errors and issues are picked up as possible.

5.1.3 Proof read/ Quality Assurance check

Edit to include checking for any errors that may have been missed in the copy/final line edit or added during revisions to prior edits, such as missing and/or repeated words, spelling errors, tenses, punctuation.


5.2.1. We require you to complete a book information form, available from the website, giving as much detail as you can on characters and settings, and providing us with examples of covers that you like, so that our cover artists can get a good idea of what sort of design you are looking for. Our specialist fiction cover art designers will produce a cover incorporating stock/library images, with image manipulation, and with added title and author text, spine and back cover content (where applicable).

5.2.2. We offer a standard licence on any images used from stock sites, therefore you will be bound by the same restrictions as the licence we hold. For further details please see the licence restrictions here: https://www.123rf.com/license_summary.php

5.2.3. If you decide that you want more detailed licence options you can speak with us and pay the additional fee to obtain the licences required to ensure you are legally allowed to use that copyright material for the uses you have in mind.

5.2.4. Fictionwide will accept three small changes, or one large change, on any one cover. Changes include but are not limited to, and will be at the artist’s discretion: Minor changes are eye colour, hair colour, erasing a lock of hair, moving a body to the other side, font colours etc. Major changes are new hair, new clothes, switching a man/woman out, superimposing a face onto an existing body.

5.2.5. If you do not approve the first draft of your cover design with minor changes, we will agree to one redesign instead of changes to the detail of the cover in 3.2.4. You would then have a choice of both covers, but no changes on top of that.

5.2.6. Any cover that you purchase from Fictionwide must be credited in the book.


5.3.1. eBook-ready Formatting

Our professional layout specialists will format your eBook content ready to be converted into versions to upload to your chosen retailers.

After formatting/typesetting your book for you, we will send you a Word document in either .docx or .rtf, whichever is most suitable. You can decide whether to take the formatted manuscript elsewhere to convert into formats for sale or purchase the conversion service at Fictionwide.

5.3.2. eBook Conversion

We will make a professional conversion of your manuscript to the main format used in the industry (ePUB for Amazon, Apple, Barnes & Noble NOOK, Google Play and all other major channels) and send you an ePub file of your Work.

5.3.3. Print-ready File Creation

Our professional layout specialists will format your book content into a print-ready PDF, perfect for uploading to any print-on-demand service.

After creating the interior of the book for you, we’ll send you a print-ready PDF file of your Work.

5.3.4. ISBNs

Plan 1 & 3 – Self published authors who sign up for services under the Self Pub Plans 1 and 3 must obtain their own ISBN and provide it to Fictionwide at the required time in order to facilitate the required services. If Author does not provide an ISBN the Work may still be distributed but will not have the same sales opportunities of a Work with a registered ISBN.

Plan 2 – Fictionwide will obtain and assign as many international service book numbers (ISBN) as are required by whatever publication format the Work is to be published. Fictionwide will use such ISBN(s) to formally identify the Work and will notify whatever printing service reasonably requires the same for the purposes of publishing the Work. However, the Author must be aware that if an ISBN provided by Fictionwide is used, then the Work in question using that ISBN will be owned by Fictionwide for the duration of the term of our agreement. At the end of that term, the Author must obtain their own ISBN number to replace the one provided by Fictionwide.


5.4.1. Marketing Materials

Plan 2 – Fictionwide will create five (5) marketing images to support your book release.

Plan 3 – If you have purchased a marketing service, we require that you provide us with any cover art and text or copy that we may need to create the marketing packs you have selected. We will ask you to complete information forms to enable us to fulfill the services that you have purchased.

5.4.2.  Marketing of the Works

Fictionwide is not responsible for marketing your Work.


6.1 Editing – You should expect a minimum of three (3) weeks from purchase of an editing service to completion of your project. In some situations it may be up to five (5) weeks, and you will be notified when we contact you as to the length of time to expect.

6.2. Cover Art – You should expect a minimum of three (3) weeks from purchase of bespoke cover art to completion of your project. If you have purchased pre-made cover at your cover art files will be emailed to you within 48 hours of purchase.

6.3. Formatting & Conversion – You should expect up to four (4) weeks from when we receive your manuscript to receive your formatted or converted book files, however we will endeavour, dependent upon workload, to get them to you sooner.

6.4. Marketing – All marketing materials will take somewhere between three (3) to six (6) weeks to deliver, depending on what you’ve purchased and whether you have provided us with the material we require to complete the project.

6.5. All edits must be returned to Fictionwide in a timely manner in order to maintain deadlines for completion and general release (we recommend a maximum of seventy-two (72) hours). Failure to comply with this requirement will mean that requested release dates may need to be pushed back accordingly.


Fictionwide works in conjunction with other service providers in order to provide you with access to a full range of publishing, marketing, advertising, art, editorial, distribution and sales services. Fictionwide reserves the right, at any time and for any reason, to change any service provider without giving notice to you, provided that there is no change in the applicable terms and conditions as set out in this Contract.


8.1 Author Service Fees

Plan 1 – 10% service fee taken from net monthly retail sales.

Plan 2 – services will be part invoiced at a rate of 30% upfront, paid upon signature of this agreement. The remaining fees will be taken from the Author royalties after the Work has been distributed for sale.  If the final balance of the cost of production of your Work is not covered by royalties in the first twelve (12) months of sale, Fictionwide reserves the right to either invoice the balance for immediate payment, or retain rights to distribute the Work until such time as the balance is cleared. For avoidance of doubt, all fees will be clearly shown on the initial invoice when signing up for the service.

Plan 3 – All payments are paid in advance at the time of ordering.

8.2 Fees and Taxes  All fees are exclusive of all taxes or duties imposed by governing authorities. Other than sales taxes which Fictionwide may be required to collect from you and remit to appropriate taxing authorities, you are solely responsible for payment of all such taxes or duties.


9.1. Grant of Rights   The Author hereby appoints Fictionwide as its exclusive distributor to resell, distribute and make available the Digital and Print Titles through the Authorized Channels. Fictionwide shall also be entitled to exercise such ancillary digital rights as are reasonably necessary to effect the intent of the foregoing and in order to utilize the relevant technology, including the right to reproduce, adapt, convert, cache, encode, encrypt, decrypt, transmit, make available and otherwise exploit the Digital and Print Titles in preparation for distribution.

9.2. As additional distribution channels are added to the Fictionwide offering, the Author’s content will automatically be distributed to these new channels, thus increasing retail reach for the Author.

9.3. For clarification on any Intellectual Property or copyright issues, please see clause 4.1.


10.1. Fictionwide shall pay any digital Royalties and Print on Demand Royalties calculated as being due to the Author generally the first week day of each accounting month to the PayPal or Wise bank account nominated by the Author.

Fictionwide will cooperate with the Author to provided additional information relating to sales of the Work in the event of a query by the Author.

10.2. The Author shall be paid Royalties by Fictionwide as follows:

Plan 1 – The Author will receive 90% royalties of all net sales on eBook, POD and audio book from the sale of all editions of the Work sold through Fictionwide’s distribution and channel partnerships.

Plan 2 – After the project fees are paid in full, the Author will receive 90% royalties of all net sales on eBook, POD and audio book from the sale of all editions of the Work sold through Fictionwide’s distribution and channel partnerships.

10.3. In the event that Fictionwide withholds or deducts an amount from the Royalties due to the Author, Fictionwide shall provide a reason and make this clear in the accounts.

10.4. In the event that the Author wishes their Royalties to be paid to an agent acting on their behalf, they are responsible for providing full written details of the agent to Fictionwide, and Fictionwide will accept no ongoing responsibility for the Royalties after they have been paid to the Author’s nominated agent.

10.5. Fictionwide shall keep professional, comprehensive and complete records of all dealings of any nature, disposal or transfer in respect of the Work. Fictionwide shall co-operate fully with the Author in any audit and assist in providing such information as the Author may request to establish whether there are any errors or omissions and to fully audit the accounts. The Author will be responsible for any costs associated with such an audit.


11.1. If you need to cancel or reschedule advertising it must be done at least seven (7) working days prior to the live date otherwise we will continue to run with the promotion. If you cancel within those seven (7) days we reserve the right to keep the money you have previously paid. If either of us need to amend a time frame, we agree to let the other party know as soon as possible, with the aim of being flexible within reason.

11.2. A contract cancellation or date postponement at your request, excluding for unforeseen reasons like personal tragedy, natural disasters, etc., may result in financial penalty;

11.2.1. If a scheduled service is cancelled or postponed thirty (30) days or more in advance of start date, we reserve the right to retain 25% of the paid fee.

11.2.2. If a scheduled service is cancelled or postponed less than thirty (30) days prior to start date, an additional 25% of the service fee is forfeit.

11.2.3. If you postpone and Fictionwide is able to fill the resulting schedule gap, you will not be penalized.

11.2.4. If you decide to postpone, you will be scheduled for the next available date unless we agree upon another more suitable date.

11.2.5. If it becomes clear to Fictionwide after we have started editing that your manuscript needs a different type of service than the one you have paid for, we will pause the edit and email you to discuss adjusting the job scope, rate, and schedule accordingly.

11.2.6. If you do not agree to change the job terms and Fictionwide feel that the final product will not be high quality unless you do so, we reserve the right to either cancel the project and bill you only for the work done up to that point, or have the right to finish the edit at the service level paid for but require that the Fictionwide name never be associated with your book.


12.1 You give Fictionwide and its distribution partners the right to use parts of the Work in promoting the Work and may, without limitation, market and promote your books by making chapters or portions of your books available to prospective customers without charge, and by permitting prospective customers to see excerpts of your books in response to search queries.

12.2 Fictionwide will not owe you any fees for any marketing or promotional efforts. You acknowledge that Fictionwide has no obligation to market, distribute, or offer for sale any book, or to continuing marketing, distributing or selling a book after we have commenced doing so.

12.3 It is your responsibility to promote any advertising purchased. Fictionwide is not responsible for reminding you once the advert has been scheduled.


You hereby grant to Fictionwide an irrevocable, perpetual, non-exclusive, transferable, sublicensable, assignable, royalty-free, worldwide right and license to use, reproduce, display, perform, distribute, and prepare derivative works of any User Content you post on our website or about the Service, for any purpose and in all forms and all media, whether now known or that become known in the future, and you waive any and all claims that you may have now or may hereafter have in any jurisdiction to any moral rights and all rights of “droit moral” in your User Content. If you post User Content, you represent and warrant to Fictionwide that you own or control all rights in and to such User Content and have the right to grant the rights above to Fictionwide.


14.1 Fictionwide reserves the right not to accept any particular Work submitted by you at Fictionwide’s sole discretion.

14.2 Fictionwide will not return to you any electronic files or physical content or media you deliver to Fictionwide.


You (The Author) and Fictionwide shall not disclose to any third party any confidential business or future plans of the other party at any time acquired during the existence of this Agreement and no reference is to be made about the terms of this Agreement by either party in any advertising, publicity or promotional material without the prior consent of the other party. In the event that you and Fictionwide agree to make a joint statement to the press concerning this Agreement, an agreed press release shall be issued in a manner to be agreed.


This Agreement supersedes all previous agreements, representations or promises and sets out all the terms agreed between the parties. Fictionwide reserves the right to alter the terms, prices and other conditions and details pertaining to the Fictionwide service at any time. These changes will never, however, affect the terms and conditions pertaining to any on-going service that has already been paid for by you. We will give you notice of the changes with a revision date by sending an email to the email address registered in your account.


17.1 Modification of Agreement. Fictionwide may modify or update this Agreement at any time.

17.2 Exclusive Remedy. If you are dissatisfied with the terms of this Agreement or any modifications to this Agreement or the Service, you agree that your sole and exclusive remedy is to terminate your Service and discontinue use of the Service, unless Project costs have not been recouped, in which case refer to clause 8.


18.1 Fictionwide shall not be liable for misuse or unlawful distribution of Works by any customer, consumer or other third party.

18.2 Fictionwide cannot be held responsible for guaranteed sales for any book whether marketing and advertising packages have been purchased or not.

18.3 You agree to indemnify and keep Fictionwide indemnified against any action, claim, proceedings, demands, loss, damage or injury and any costs or reasonable legal expenses incurred, including any matter settled on the advice of counsel, by Fictionwide as a result of any breach or alleged breach by the you of the your obligations under this Agreement.

18.4 If Fictionwide wishes to assert Fictionwide’s right to be indemnified Fictionwide must:

18.4.1  promptly notify you of any claim or legal proceedings which have arisen and shall make no admission or offer of settlement; and

18.4.2  consult you with regards to any proposed steps to be taken in connection with any settlement.


If you are unsatisfied with the quality of service you have received from Fictionwide, you are encouraged to contact Fictionwide customer service. Fictionwide is proud of the quality of service provided by its professional staff, service providers and freelancers, and will make every attempt to get to the bottom of any problem you may have. Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure results from events, circumstances or causes beyond its reasonable control. In such circumstances, that affected party shall be entitled to a reasonable extension of the time for performing such obligations.

20. TERM

Means the period shown below commencing on the Initial Publication Date.

Plan 1 – Author must give thirty (30) days written notice to Fictionwide, at any time. This notice period is to give Fictionwide sufficient time to remove the book and files from its own system and any channel partner sites.

Plan 2 – A twelve (12) month contract period or after reaching full payment of the project fee, whichever comes first. At the end of the Term you (the Author) must give thirty (30) days written notice to Fictionwide, at any time, except where the full cost of production of your Work has not been recouped through book sales during the term, in which case refer to clause 8.


This Agreement shall start on the Commencement Date and shall continue until the end of the Term, where such Term applies.

Without affecting any other right or remedy available to it, either party may terminate this Contract with immediate effect by giving written notice to the other party if the other party commits a material breach of any term of this Contract.


This Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of England.

Each party irrevocably agrees that the courts of England shall have non-exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.


This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.


No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).


If any provision or part-provision of this Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Contract.

If any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.


No one other than a party to this Contract shall have any right to enforce any of its terms.


Nothing in this Contract is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties, constitute any party the agent of another party, or authorise any party to make or enter into any commitments for or on behalf of any other party.

Each party confirms it is acting on its own behalf and not for the benefit of any other person.


Fictionwide reserves the right to block you from using the service or to remove your Works from the service at any time, if you do not follow the terms of this Contract, or in any other way act in a manner Fictionwide considers harmful. Fictionwide has the right to remove any Works from the Fictionwide database that Fictionwide considers harmful.

Fictionwide reserves the right to alter the terms, prices and other conditions and details pertaining to the Fictionwide service at any time. These changes will never, however, affect the terms and conditions pertaining to any on-going service that has already been paid for by you.


In the event that this Agreement cannot be performed or its obligations fulfilled for any reason beyond the reasonable control of you, the Author, or Fictionwide, including without limitation, ill health of you, war, industrial action, floods or Acts of God, strikes, labour disturbances, revolutions, embargoes, insurrection, governmental orders or regulations, electrical or computer failure, act of, delays or failure to act by any internet service provider or carrier or agent Fictionwide may use, systems, telecommunication companies and other entities of similar purpose, or any other conditions beyond the control of Fictionwide. Then such non-performance or failure to fulfil its obligations shall be deemed not to be a breach of this Agreement. The time stipulated for the performance and fulfilment of such obligations shall be extended for a period equal to that during which the circumstances of force majeure last.


30.1 In the event of any dispute or disagreement arising out of or in connection with this Agreement or any breach thereof (‘a Dispute’) the Parties agree first to use their reasonable endeavors to negotiate in good faith a settlement of such dispute.

30.2 To this end, at any time after a Dispute has arisen either party may serve upon the other notice to commence a mediation to settle the Dispute. On receipt of such notice either party may within seven days notify IDRS Dispute Resolution Service (“the Appointing Authority”) and request that a mediator be appointed. Any such mediation shall be conducted in accordance with the agreed procedural rules of the Appointing Authority. The mediation shall be deemed to have commenced upon the notification to both parties in writing of the appointment of a mediator by the Appointing Authority and upon written confirmation having been received by the parties of the mediator’s acceptance of the appointment.

30.3 If at any time after 30 days from the commencement of the mediation no settlement has been achieved either party may refer the dispute to ADR (Alternative Dispute Resolution) in accordance with this clause. Neither party shall be entitled to commence an ADR pursuant to this clause unless mediation has been attempted and has, after a period of 30 days, failed to settle the dispute.

30.4 If the Parties exhaust the options available in clauses 30.1 to 30.3, either party may seek the intervention of the Courts, subject to clause 31 below.


This Agreement is legal and binding in all countries. This Agreement shall be governed by the law of England and Wales and the Parties hereto submit to the exclusive jurisdiction of the English courts.


A check in the box upon registration by you shall constitute your signature signifying acceptance of this Agreement with the intent that it be valid for all purposes and in compliance with the eIDAS Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC, and, the U.S. Electronic Signatures in Global and National Commerce Act of 2000 and the laws of any other applicable jurisdiction.



ANTHOLOGY – means any work attributable to more than one author.

AUDIO BOOK – means a taped or digitally recorded reading of the Work reproduced in audiocassette, CD ROM, digital audio file or electronic download from the internet formats and capable of being stored on disk, CD ROM and other electronic storage devices.      

COMMENCEMENT DATE – means the date of this Agreement.             

DISTRIBUTION DATE – means the earlier of either:

(a)  the date upon which the Work is available to pre-order;

(b)  the date upon which the Work is generally available for sale to the public

(c)  whatever other date is agreed between the Parties

EBOOK – means a readable-text digital format potentially available for electronic download from the internet, and capable of being stored on disk, CD ROM and other electronic storage devices.

MEDIA – means whatever media is agreed between the parties from time to time including, but not limited to:  eBooks, hardback and paperback Printed Books, Audio Books, serialisation, translation, anthologies, quotations, mechanical reproduction, radio, theatre, film, television, merchandising and internet publication.

NET SALES – means the net amount received by the Fictionwide from sales of the Work, after deduction of, for example but not limited to: VAT, taxes, handling charges, postage and packing charges, commissions, fees and any other sums which the Publisher is required by law or contract to deduct.

NOVEL – means any work of up to 70,000 words in length.

NOVELLA –  means any work of up to 30,000 words in length.

ORIGINAL WORK – means the version of the Work which was first submitted to Fictionwide by the Author, and before any editing was carried out by Fictionwide or its editing staff.

PRINTED BOOK –  means a version of the Work printed on paper and bound in forms including, but not limited to, hardback and paperback editions. For the avoidance of doubt making the Work available for Print On Demand (POD) does not constitute publishing in printed book format.

ROYALTIES –  mean the payments due from Fictionwide to the Author in respect of sales of the Work.

RRP or DSP –  mean recommended retail price and discounted selling price, both of which are at the discretion of the Author.

SHORT STORY –  means any work of up to 15,000 words in length.

SHORT NOVEL – means any work of up to 50,000 words in length.

SUPER NOVEL – means any work of up to 100,000 words in length.

TERM – means the periods set out in clause 20 and commencing on the Initial Distribution Date. SAVE THAT where the Author has entered into a separate subsidiary rights agreement or direct audio book publication with Fictionwide, and the remaining Term of this Agreement is less than the term of such subsidiary rights Agreement or direct Agreement with the audio narrator, the Term of this Agreement shall automatically be extended to a date one day after expiry of the term of the subsidiary rights or direct audio rights Agreement.

TERRITORY – means world-wide.

THE WORK – means the literary work in whatever form, including any artwork provided by the Author, whether provided in electronic or printed form, using the initial working title set out in this Agreement And includes, where the context permits, the Original Work and the Final Distributed Version.